Whom do I approach in case of any grievances regarding NPS?

Whom do I approach in case of any grievances regarding NPS?

  1. You can contact the Central Recording Agency (CRA) call centre on the toll-free number - 1800 222 080. This will connect you to the Call Centre/Interactive Voice Response System (IVR) You can register your grievance using your T-PIN. Dedicated customer care representatives are available to guide you.
  2. You can also submit physical grievance forms in the prescribed format to the Point of Presences (POP) or Point of Presences Service Providers who will then forward it to CRA Central Grievance Management System (CGMS). You can also directly send form to CRA.
  3. Alternatively, you can also log onto NSDL website and register their grievance with the use of the I-pin allotted at the time of opening a Permanent Retirement Account.

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